• Register

Endpoint I.T. Blog

Get Yourself an IT Help Desk

Get Yourself an IT Help Desk

How much does your business rely on technology? Chances are that there is at least one solution your business can’t get by without--and where there is a technology solution, you can bet there will be users who need help with it. We’ll discuss how a help desk solution can help your business avoid downtime and general technology problems.

The problem that many businesses run into is that they need the assistance but can’t afford to hire the help needed for their internal help desk. Outsourcing a help desk can provide the same benefits at a fraction of the costs associated with hiring new employees. Here are some of the major benefits that a help desk solution can offer for your business.

Help Desk Support Can Minimize Downtime
Imagine a situation when your business’ employees keep running into problems with their technology. If they don’t know who to reach out to, they will continue to suffer from issues that keep them from getting work done. Any time when work isn’t being completed as it’s supposed to be can be considered downtime, regardless of the reason, and it’s expensive. If you have someone your employees can reach out to for assistance with their technology, you can minimize the amount of downtime. This keeps time wasted to a minimum while boosting productivity.

Help Desk Support Can Provide a Single Point of Contact
Of course, if you give your employees a list of numbers to call for help with their technology, they will look at it and wonder why it can’t just be a single extension or email address. Businesses that work with several vendors will have countless points of contact that can downright confuse most employees who don’t manage all of it as part of their daily duties. You can make it easy to get technology help by giving them one number to call for the help desk, or an email address/ticketing system that will give them a way to report problems and receive support as needed.

Help Desk Support Can Augment Your In-House IT
What happens if your internal IT department is so bogged down with requests for help that they can’t get to all of their other responsibilities? Software will fail to be patched properly, hardware might not be implemented on time, and your organization’s devices might be put at risk - all because you don’t have a help desk for your employees to contact for all of their simple questions. You can implement a remote help desk solution to share this burden with your IT department, so they have time to actually do their jobs.

Don’t let technology problems hold your employees back from getting their work done. To learn more about how your organization can implement a help desk solution, reach out to Endpoint I.T. at (409) 835-1600.

Tip of the Week: Using Some of Microsoft OneNote’s...
Cloud Applications Bring Businesses New Ways to Su...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Thursday, March 21, 2019

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Best Practices Technology Business Computing Privacy Network Security User Tips Productivity Microsoft Tech Term Smartphones Google Cloud Cybersecurity Email Internet Efficiency Data Malware Communication Communications Hardware Passwords Backup Android IT Services Mobile Devices Software Wi-Fi IT Support Mobile Device Innovation Windows 10 Browser Outsourced IT Ransomware Collaboration Business Network Business Management Managed IT Services Small Business Hackers Users Data Recovery VoIp Data Backup Holiday Cloud Computing Applications Internet of Things Hosted Solutions Wireless Smartphone Saving Money Managed IT services Workplace Tips Social Media Miscellaneous Networking Settings Patch Management Computer Information Access Control Marketing Chrome Microsoft Office Blockchain Employer-Employee Relationship Word Business Intelligence Router Computers Mobility Apps Automation How To Compliance Data Breach Virtualization Phishing G Suite Artificial Intelligence Physical Security Government Password Save Money Managed IT Service Cost Management Virus Excel Website Cortana Remote Computing Data Protection Remote Monitoring and Management Bandwidth Office 365 Paperless Office Facebook Law Enforcement VPN Medical IT Gmail Analytics BDR Data Management Tip of the week Dark Web Scam Twitter Connectivity Wireless Charging Virtual Assistant Managed Service Tech Terms Business Continuity Data Security Battery Mobile Security Travel disposal Voice over Internet Protocol Tablet Spyware Data loss GDPR Workers Vulnerability Managing Stress User Security BYOD Ink Remote Monitoring User Tip Cryptocurrency Big Data Backup and Disaster Recovery Authentication Troubleshooting Network Attached Storage Maintenance Plug-In News Conferencing Personal Information Edge IT budget Operating System Managed IT Education Value WhatsApp Knowledge Training HP Spam Files Streaming Media Storage Millennials Hard Drives Business Technology Wireless Internet WannaCry PowerPoint Unified Communications Authorization eCommerce Update Server Retail Internet Explorer Proactive IT Telephone System Office E-Commerce Dongle Live Streaming Security Cameras Document Management Antivirus Politics Downloads Error Laptop SSD Licensing Bring Your Own Device Help Desk HIPAA Machine Learning Sports Reporting Remote Support Time Management RAM Online Shopping Outlook Gadgets Threat Cleaning Content Filtering Payment VoIP Apple IT Management Database Amazon Wearables Staff Trends Tech Support Environment Hybrid Cloud Upgrade Hard Drive App Telecommuting Chrome OS Alert Microsoft Teams Profitability Lead Generation Server Management Printing Analysis instant Messaging iPhone Telephony Cybercrime Comparison Healthcare Digital Websites A.I. Touchscreen Inventory e-waste Cables Sales Certification Processors Telecommute SaaS Company Culture File Sharing Eliminating Downtime Paper Botnet Vulnerabilities Technology Tips Microsoft Office 365 Voice over IP Tactics Specifications Safety Movies Thank You Regulation Windows 7 Congratulations Quick Tips Disaster Recovery Emergency Printers WiFi

Newsletter Sign Up

Latest News & Events

Endpoint I.T. is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

Contact Us

Learn more about what Endpoint I.T. can do for your business.

Call Us Today
Call us today
(409) 835-1600

595 Orleans Street
STE 1111

Beaumont, Texas 77701